o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) o Ensure that the NPAs are kept within assigned budget
Only Freshers can apply Location: Wadgaonsheri, Pune Shift Timings : Rotational Shifts and Week Offs Process - US Banking and ATM Operations Summary: Our Call Center Agents are dynamic individuals that work in a fast-paced environment. Effective
Job Description: Head - Call Centre (Unsecured Portfolio) Role Purpose: Lead and manage end-to-end call centre (Bucket -X) operations for unsecured lending products, driving collections performance, customer experience, operational efficiency, and regulatory compliance. Key Responsibilities: Drive collections in Bkt X
Reports Directly to: Contact Center Assistant Manager Position Overview: The Contact Center Supervisor will oversee and assist contact center employees in the performance of their job duties such as responding to customer inquiries and resolving issues
Role Overview: Analyzes contact center trends, including call volumes and call patterns, to forecast workload needed to support various channels. Ensures service level targets are met through accurate forecasting and rostering in support of various business areas. Builds
Key Objective of the Job: • To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the
Attend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during customer interactions. Deliver quality communication and customer service within defined
The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction,
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the
To Attend the inbound calls of customers Retail Assets and process the queries & requests to customers satisfaction To identify and convert the opportunities for cross selling (banking product) on customers call Responsible for quality communication and customer
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the
As an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the
About the Role We are looking for an experienced and dynamic Call Centre Manager / Process Manager to lead and manage end-to-end call centre operations, people, processes, customer support, and service delivery. The ideal candidate will have strong experience in
Job Title: Senior Sales Manager Location: Gurgaon (Work from Office) Reporting To: Sales Head Department: Sales – Lending Education: Bachelor’s degree in business, Finance, or related field. Candidate Profile Experience: 8+ years in sales with at
About the Role: ● The Customer Care Executive/Senior Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. ● The incumbent will have to work as part of a
Pay: ₹10,503.81 - ₹45,000.00 per month Job description: Here is the Detailed Job Description for the Call Center Inside Sales Executive : - Minimum an Undergraduate or a Graduate - 2+ Years of International Call Center experience (US
Company Description Mercure Chennai Sriperumbudur Hotel for travellers looking for local and authentic experiences Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport,