Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and
Essential Skills: • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers • Excellent computer proficiency (MS Office – Word, Excel and Outlook) • Should have a knowledge of
Job Purpose To provide intelligent inputs / strategies to the field Collection Team to improve the Collection efficiencies and the resultant reduction in credit losses Main Accountabilities • 1. Opportunity to assist collection team in following
The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction,
As an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience
Attend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during customer interactions. Deliver quality communication and customer service within defined
The Sky Service Distribution - RM-Sky Channel-Contact Centre Inbound is a vital role within our organization, responsible for delivering exceptional customer service and support to our valued clients. As a key member of the Sky Channel-Contact Centre Inbound
The Lead Support Centre Engineer will provide technical support via calls and email for NOV M/DTotco Drilling Instrumentation systems, sensors, and visualization solutions. The role involves troubleshooting technical issues, assisting with product installation and configuration, and ensuring timely
Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
Job Title: Call Centre Executive Department: Call Centre / Patient Relations Location: Noida Sec-63 Employment Type: Full-Time Experience: 1–3 Years (Healthcare/IVF experience preferred) Job Summary We are looking for enthusiastic and customer-focused Call Centre Executives to join our team. The ideal candidate
About the Role: ● The Customer Care Executive/Senior Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. ● The incumbent will have to work as part of a
Pay: ₹10,503.81 - ₹45,000.00 per month Job description: Here is the Detailed Job Description for the Call Center Inside Sales Executive : - Minimum an Undergraduate or a Graduate - 2+ Years of International Call Center experience (US
Only Freshers can apply Location: Wadgaonsheri, Pune Shift Timings : Rotational Shifts and Week Offs Process - US Banking and ATM Operations Summary: Our Call Center Agents are dynamic individuals that work in a fast-paced environment. Effective
JOB DESCRIPTION – BUSINESS INTELLIGENCE UNIT (BIU) – CALL CENTRE ANALYTICS Location: Mumbai CTC: Up to 10 LPA Positions Open: 1 Preferred Qualifications Bachelor’s degree in Engineering, Computer Science, Statistics, or a related field. 2–5 years of experience
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality
Job Description: Make outbound calls to customers to interact with them Maintain a courteous and friendly nature when interacting with customers. Build positive work relationships with customers to enhance the image and public perception of a company
Job Title: TL/AM (Call Center Operations) Job Location: Mumbai Role Type: Contract About the Role - Managing Call center operations of the front end and the backend teams - Should be well versed with Call Center Training & making
Job Title:- Team Leader Age :-18-35 Experience:- 1-2 Years Location - Arunachal Pradesh,Arunachal West Salary Structure CTC : - 17,125/- (Rs. 13,500/- Take Home Per Month + PF/ESIC/Inasurance and other benifits) Qualification - Graduation Pass ❖