ROLES & RESPONSIBILITIES Creates, updates, prioritizes, and assigns tickets accurately within the PSA platform, ensuring all required information, priorities, and escalation paths are documented Documents troubleshooting activities, call notes, client interactions, and resolutions clearly and accurately
Location: Bengaluru,Karnataka,India About Us Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotels cloud-based product suite powers 50 million daily engagements across voice, video and messaging
Location: Bengaluru,Karnataka,India Exotel Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license to offer cost-effective end-to-end VoIP telephony services, making the company
Role: Tech Support Engineer Department: Operation Location: Bengaluru, India Experience: 3–8 Years Reporting To: Service Manager - Battery Your Team: We are looking for a Technical Support Engineer with strong expertise in electric vehicles, particularly in battery systems and vehicle diagnostics.
This is an Internal document. Role: Tech Support Engineer 1 Job Description / Job Role 811 Banking Operations & Debit Card/Account Monitoring Monitor customer accounts and verify scheme codes, account eligibility, and product criteria. Monitor debit card
Responsibilities • Understand how the product works and how it is used by customers. • Interact with customers on/ off-site to troubleshoot issues, provide workarounds by leveraging your software development skills. • Understand and fulfill enhancement
Department:Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above
Job Summary: We are looking for a highly motivated and customer-focused Customer Support & Professional Services Engineer with strong expertise in Network Detection & Response (NDR), cybersecurity, and network infrastructure. In this role, you will be responsible for
Technical Support Engineer - L2 Switching This role has been designed as Hybrid with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the
About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data
As a member of the Model N Support team, the Technical Engineer 1 is responsible for managing assigned support tickets while continuously building technical, business, and product expertise. This role involves owning the ticket lifecycle, setting and meeting customer
At Branch, we power every touchpoint with links that work and insights that prove it. From click to conversion, we make growth measurable. Our unparalleled attribution, backed by AI-enhanced linking, is trusted to deliver seamless experiences
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers,
About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before
3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and
Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate
Blue Yonder Title: Senior Support Engineer II Other Comparable Titles: Product Specialist, Techno-Functional Architect Overview: Join our leading AI-driven Global Supply Chain Solutions Software Product Company, recognized as one of the “Best Places to Work”. We are seeking
About Data Axle: Data Axle Inc. has been an industry leader in data, marketing solutions, sales, and research for over 50 years in the USA. Data Axle now as an established strategic global centre of excellence
About Team The IT SaaS Engineering Team is the backbone of MongoDBs go-to-market operations. We build and run the Salesforce platform — with the automation, security, and governance that Sales Operations, Revenue Operations, Security, and Compliance
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily