ROLES & RESPONSIBILITIES Creates, updates, prioritizes, and assigns tickets accurately within the PSA platform, ensuring all required information, priorities, and escalation paths are documented Documents troubleshooting activities, call notes, client interactions, and resolutions clearly and accurately
Location: Bengaluru,Karnataka,India About Us Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotels cloud-based product suite powers 50 million daily engagements across voice, video and messaging
Location: Bengaluru,Karnataka,India Exotel Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license to offer cost-effective end-to-end VoIP telephony services, making the company
Role: Tech Support Engineer Department: Operation Location: Bengaluru, India Experience: 3–8 Years Reporting To: Service Manager - Battery Your Team: We are looking for a Technical Support Engineer with strong expertise in electric vehicles, particularly in battery systems and vehicle diagnostics.
Responsibilities • Understand how the product works and how it is used by customers. • Interact with customers on/ off-site to troubleshoot issues, provide workarounds by leveraging your software development skills. • Understand and fulfill enhancement
Department:Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above
Job Summary: We are looking for a highly motivated and customer-focused Customer Support & Professional Services Engineer with strong expertise in Network Detection & Response (NDR), cybersecurity, and network infrastructure. In this role, you will be responsible for
Premium Support Engineer This role has been designed as Hybrid with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company
About Vanguard Founded in 1975, Vanguard is one of the worlds leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans,
Overview JD - Senior Technical Services Engineer Position Overview: We are seeking a Senior Technical Services Engineer to join our customer support team and provide expert application support for our state-of-the-art healthcare solutions. This role is ideal for a seasoned
Description JD - Senior Technical Services Engineer Position Overview: We are seeking a Senior Technical Services Engineer to join our customer support team and provide expert application support for our state-of-the-art healthcare solutions. This role is ideal for a seasoned
Amazons mission is to be Earth’s most customer-centric company, and our award-winning Customer Service (CS) team is a key part of that mission. Amazon CS is among the worlds largest customer service organizations, with tens of
Location: Bengaluru,None,None About MoEngage MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages and
Location: Bengaluru,Karnataka,India Support @ Exotel Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. Its not the same questions over and over again, and often involves researching/understanding
Blue Yonder Title: Support Engineer II Other Comparable Titles: Product Specialist, Techno-Functional Architect Overview: Join our leading AI-driven Global Supply Chain Solutions Software Product Company, recognized as one of the “Best Places to Work”. We are seeking a
Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being
Technical Support Engineer - L2 Switching This role has been designed as Hybrid with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the
Join Aristocrat as a System Engineer and be part of a team that delivers world-class technology solutions! Our mission is to bring happiness through innovative gaming experiences, and we invite you to help secure and improve our
About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data
As a member of the Model N Support team, the Technical Engineer 1 is responsible for managing assigned support tickets while continuously building technical, business, and product expertise. This role involves owning the ticket lifecycle, setting and meeting customer