JOB DESCRIPTION Lead and manage a team of 15–20 customer support associates, driving performance, engagement, and retention. Monitor key operational KPIs including CSAT, SLA, Quality, Productivity, Attendance, and Adherence. Conduct regular coaching, performance reviews, and action
Job Description: Associate Process Manager – MIS Department Vertical : CMT Program: Support Process: COCMT Work Location : Chandigarh Position Purpose The Associate Process Manager – MIS will own and manage end-to-end reporting, governance dashboards, business metrics consolidation, data
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs
PROFILE SUMMARY This could be lateral for SPM or for promotion of PM to SPM position after 6 months excellent performance. Usual eClerx conditions for tenure. Only for employees currently employed in TSX or AM programs
Analyst – International Voice - Customer Operations India - Chandigarh | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Night Shift |Management Level – Analyst Specialism – Customer Care We are looking to add
Position: BPO MIS Analyst, Location: Chandigarh, Company: eClerx Services Limited, Employment Type: Full-time About the Role: As a BPO MIS Analyst, you will be responsible for managing and analyzing data to ensure the effective operation of
ESSENTIAL Provide technical leadership and authority in Subsea / Pipeline Integrity Engineering, designating work where applicable to junior engineers within their technical capabilities. Review and check junior engineer output Provide pipeline support to our clients which
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
JOB SUMMARY Manages all restaurant operations and staff on a daily basis. Areas of responsibility include Restaurants/Bars and Room Service. As a department head, directs and works with the food and beverage/culinary management team and employees to
Position Summary and Location Provides timely document control services while effectively collaborating with various business units. Demonstrates strong verbal and written communication skills, ensuring clear and professional interactions across all levels. Maintains consistently accurate and error-free
The Information Coordinator supports Oceaneerings Information Management function by overseeing the lifecycle of information and records, ensuring compliance with retention requirements, and helping employees effectively manage documents and records. The role focuses on maintaining and improving information
Join Baswares Legal & Sourcing team on-site in Chandigarh, leading a 3-person contract data extraction team — yourself plus two junior legal/paralegal analysts — reporting to the Global Contract Data Lead. The team builds a clean,
Job Title: Analyst - Recruitment Location: Chandigarh/Mohali About Us: eClerx is a leading provider of Business Process Outsourcing (BPO) services in the telecom industry. We specialize in delivering high-quality, cost-effective solutions to our clients, helping them streamline
Job Title: Customer Support Executive – Inbound Voice (US HR Process – HRSD) Location: Chandigarh Shift: Night Shifts (Aligned to US Time Zones) Process Type: Inbound Voice (Blend – Voice/Chat/Ticketing) Domain: Human Resources – HR Shared Services (US
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader
Job Summary: Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site. Key Responsibilities: Establishes and continually develops productive customer relations and ensures prompt and efficient
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including
As a Principal Engineering Analyst, you will provide deep technical leadership within SURF (Subsea Umbilicals, Risers, and Flowlines) domain, leading large and complex multi-disciplinary projects while independently making high-impact engineering decisions and recognizing when to engage