JOB DESCRIPTION Lead and manage a team of 15–20 customer support associates, driving performance, engagement, and retention. Monitor key operational KPIs including CSAT, SLA, Quality, Productivity, Attendance, and Adherence. Conduct regular coaching, performance reviews, and action
Job Description: Associate Process Manager – MIS Department Vertical : CMT Program: Support Process: COCMT Work Location : Chandigarh Position Purpose The Associate Process Manager – MIS will own and manage end-to-end reporting, governance dashboards, business metrics consolidation, data validation,
eClerx is looking to hire an experienced professional with 8+ years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning
This candidate is required to assist our current and prospective customers with solutions and services for their needs covering business sectors ranging from but not limited to offshore oil and gas, offshore renewables and government entities.
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top,
Position: BPO MIS Analyst, Location: Chandigarh, Company: eClerx Services Limited, Employment Type: Full-time About the Role: As a BPO MIS Analyst, you will be responsible for managing and analyzing data to ensure the effective operation of our
Purpose The Operations Support Coordinator is responsible for ensuring the customers are well supported. He/she assists internal/external customer’s request for any kind of operational support. He/she maintains, manages documentation and records in an organized manner. Operations
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top,
ESSENTIAL Provide technical leadership and authority in Subsea / Pipeline Integrity Engineering, designating work where applicable to junior engineers within their technical capabilities. Review and check junior engineer output Provide pipeline support to our clients which
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial
JOB SUMMARY Manages all restaurant operations and staff on a daily basis. Areas of responsibility include Restaurants/Bars and Room Service. As a department head, directs and works with the food and beverage/culinary management team and employees
Position Summary and Location Provides timely document control services while effectively collaborating with various business units. Demonstrates strong verbal and written communication skills, ensuring clear and professional interactions across all levels. Maintains consistently accurate and error-free
About the Company: eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our
Company Description ABCS, Inc. is a certified minority business enterprise (MBE/DBE) that specializes in IT executive search and contingent workforce staffing across the United States. The firm partners with CXOs, technology leaders, hiring managers, and MSP/VMS
Title : Senior Admission Counsellor/ Team Lead Location : Chandigarh Working Days : 6 Days [Monday – Saturday] Timings : 10:30 AM to 07:30 PM About UpGrad : Established in 2015, UpGrad is Asia’s largest integrated
We are hiring a Manager – Customer Operations to lead a team of Analysts and Senior Analysts supporting the U.S. fintech/banking ecosystem. Shift Timings- US Shift The ideal candidate will have strong people-management experience, a customer-first
MIS/Senior Executive – Data Analyst International US Call Centre (Outbound / Inbound) Mohali (WFO) | US Night Shift | Full-Time Role Overview We are seeking a MIS Executive / Senior Executive with strong data analysis capabilities to own