This role is offered as a 5‑month contract position with the possibility of permanent absorption based on business needs and performance. The Talent Acquisition Specialist drives end-to-end recruitment to meet hiring targets and uphold quality standards.
At Keywords Studios we are using our passion for games, technology and media to create a global services platform for the video games and entertainment industries. Our aim is to become the “go to” provider of
Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while enabling
Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi Developing CI/CD pipelines for Cloud Deployments Developing custom automation (Lambda Functions/ Azure functions) Efficient with programming languages (Python, JavaScript, bash, powershell, C#) Managing code repositories and performing peer
Title: Senior Manager – Professional Services Location: Pune / Hybrid / Fulltime Position Summary Seeking a Senior Manager – Professional Services to lead strategic initiatives and delivery for our key enterprise customers. This role will own
Note: This role will be hired under Helpshift, a Keywords Technology. Your employment contract and payroll will be under the Helpshift entity. New hires are required to work fully onsite during the onboarding and training period and may
Responsibilities: Infrastructure Ownership: Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues. Infrastructure as Code (IaC): Design and maintain scalable GCP infrastructure using Terraform o AI Orchestration & LLMOps: Build deployment pipelines
About the Role We are looking for a seasoned Admin Specialist to anchor our operations in Pune. With a decade of experience, you will be the backbone of our office — ensuring smooth day-to-day administration, supporting
This role is offered as a 5‑month contract position with the possibility of permanent absorption based on business needs and performance. The Talent Acquisition Specialist drives end-to-end recruitment to meet hiring targets and uphold quality standards.
About the Team: DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We’re responsible for creating, maintaining,
At Keywords Studios we are using our passion for games, technology and media to create a global services platform for the video games and entertainment industries. Our aim is to become the “go to” provider of
Role Overview We are looking for a Software Engineer with 2–3 years of experience, primarily with hands-on experience in Salesforce Apex development, to join our engineering team. The ideal candidate will have strong software engineering fundamentals
Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while enabling
About the Team: DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We’re responsible for creating, maintaining,
Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi Developing CI/CD pipelines for Cloud Deployments Developing custom automation (Lambda Functions/ Azure functions) Efficient with programming languages (Python, JavaScript, bash, powershell, C#) Managing code repositories and performing peer
We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps
About the role : Helpshift is looking for a Product Designer to lead the design of customer-support and player-engagement experiences that impact millions of users worldwide. You will drive end-to-end design for Helpshift’s rapidly evolving AI-first support platform,