JOB DESCRIPTION Lead and manage a team of 15–20 customer support associates, driving performance, engagement, and retention. Monitor key operational KPIs including CSAT, SLA, Quality, Productivity, Attendance, and Adherence. Conduct regular coaching, performance reviews, and action
Job Description: Associate Process Manager – MIS Department Vertical : CMT Program: Support Process: COCMT Work Location : Chandigarh Position Purpose The Associate Process Manager – MIS will own and manage end-to-end reporting, governance dashboards, business metrics consolidation, data validation,
This candidate is required to assist our current and prospective customers with solutions and services for their needs covering business sectors ranging from but not limited to offshore oil and gas, offshore renewables and government entities.
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs
Job Title: BPO Analyst – Call/Chat/Email Audit Process Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process. The role involves monitoring and evaluating customer interactions across multiple communication channels to
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top,
Position: BPO MIS Analyst, Location: Chandigarh, Company: eClerx Services Limited, Employment Type: Full-time About the Role: As a BPO MIS Analyst, you will be responsible for managing and analyzing data to ensure the effective operation of our
Purpose The Operations Support Coordinator is responsible for ensuring the customers are well supported. He/she assists internal/external customer’s request for any kind of operational support. He/she maintains, manages documentation and records in an organized manner. Operations
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top,
ESSENTIAL Provide technical leadership and authority in Subsea / Pipeline Integrity Engineering, designating work where applicable to junior engineers within their technical capabilities. Review and check junior engineer output Provide pipeline support to our clients which
Title : Senior Admission Counsellor/ Team Lead Location : Chandigarh Working Days : 6 Days [Monday – Saturday] Timings : 10:30 AM to 07:30 PM About UpGrad : Established in 2015, UpGrad is Asia’s largest integrated
We are hiring a Manager – Customer Operations to lead a team of Analysts and Senior Analysts supporting the U.S. fintech/banking ecosystem. Shift Timings- US Shift The ideal candidate will have strong people-management experience, a customer-first
MIS/Senior Executive – Data Analyst International US Call Centre (Outbound / Inbound) Mohali (WFO) | US Night Shift | Full-Time Role Overview We are seeking a MIS Executive / Senior Executive with strong data analysis capabilities to own
Team Manager – US Outbound Sales Process Role Purpose- The Team Leader – US Outbound Sales is responsible for day-to-day delivery, people performance, and quality governance of an outbound sales pod supporting the US market. The role
Senior Sales Manager / Senior Business Development ManagerGovernment IT Sales – Chandigarh, Haryana and Punjab Location: Chandigarh / Tricity Reporting Office: Noida Experience: 5–10 years Employment Type: Full-time Industry: IT Services and Technology Solutions Company Overview
Company Description Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all
Company Description Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all
Business to Technology translation ● Work with business stakeholders to understand goals, constraints, and priorities ● Challenge vague or rapidly changing requirements to uncover the real problem ● Convert business needs into structured, technically aware requirements
JOB DESCRIPTION: MARKETING MANAGER (EXECUTION LEAD) Location: Work from Office, Mohali (Punjab) India Employment Type: Full time Shift Timing: 7:30 PM IST to 4:30 AM IST (It will be flexible) Working Days: 6 Days working (only
Technical Business Analyst (Business Systems, CRM & Workflow Architecture) Experience: 4–10 Years Location: Mohali (Work from Office) Shift: US Business Hours Employment Type: Full-Time About the Role We are seeking a highly technical and business-focused Technical