JOB DESCRIPTION Lead and manage a team of 15–20 customer support associates, driving performance, engagement, and retention. Monitor key operational KPIs including CSAT, SLA, Quality, Productivity, Attendance, and Adherence. Conduct regular coaching, performance reviews, and action
Job Description: Associate Process Manager – MIS Department Vertical : CMT Program: Support Process: COCMT Work Location : Chandigarh Position Purpose The Associate Process Manager – MIS will own and manage end-to-end reporting, governance dashboards, business metrics consolidation, data validation,
About Udhyam: Udhyam Learning Foundation (Udhyam) is on a mission towards Making Bharat Entrepreneurial. We believe that entrepreneurial mindsets are a powerful way to channelize an individual’s potential as they enable agency and allow an individual
This candidate is required to assist our current and prospective customers with solutions and services for their needs covering business sectors ranging from but not limited to offshore oil and gas, offshore renewables and government entities.
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs
Job Title: BPO Analyst – Call/Chat/Email Audit Process Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process. The role involves monitoring and evaluating customer interactions across multiple communication channels to
Job Description: Job Purpose The Associate Relations (AR) Manager for the Baddi factory will lead the sites AR strategy, serve as the primary contact for Associate relations, and act as a key member of the Plant
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top,
Position: BPO MIS Analyst, Location: Chandigarh, Company: eClerx Services Limited, Employment Type: Full-time About the Role: As a BPO MIS Analyst, you will be responsible for managing and analyzing data to ensure the effective operation of our
Purpose The Operations Support Coordinator is responsible for ensuring the customers are well supported. He/she assists internal/external customer’s request for any kind of operational support. He/she maintains, manages documentation and records in an organized manner. Operations
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top,
ESSENTIAL Provide technical leadership and authority in Subsea / Pipeline Integrity Engineering, designating work where applicable to junior engineers within their technical capabilities. Review and check junior engineer output Provide pipeline support to our clients which
Title : Senior Admission Counsellor/ Team Lead Location : Chandigarh Working Days : 6 Days [Monday – Saturday] Timings : 10:30 AM to 07:30 PM About UpGrad : Established in 2015, UpGrad is Asia’s largest integrated
We are hiring a Manager – Customer Operations to lead a team of Analysts and Senior Analysts supporting the U.S. fintech/banking ecosystem. Shift Timings- US Shift The ideal candidate will have strong people-management experience, a customer-first
ACL Digital (An Alten Group Company) hiring for Information Technology - Global Process Data Consultant (OTC/MTO). Interested candidates can reach out at Experience: 10+ Years Location: Remote Job Description: 5+ years of SAP functional experience with strong data focus.
MIS/Senior Executive – Data Analyst International US Call Centre (Outbound / Inbound) Mohali (WFO) | US Night Shift | Full-Time Role Overview We are seeking a MIS Executive / Senior Executive with strong data analysis capabilities to own
We are seeking a detail-oriented Business Support Associate – Data & Operations to join our Business Support Services (BSS) team. The role involves data auditing, validation, quality checks, and operational support while ensuring accuracy and timely completion of
CONTRACT TO HIRE ( 6 MONTHS OF CONTRACT THEN WILL CONVERT TO FULL TIME ) NEED ASAP ( START DATE 14th September) Data Engineer About the Role: As a Data Engineer, youll design, build, and scale the data systems
For an international organization, we are urgently looking for a Senior SAP BI Specialist with BW/HANA and Data Modeling experience for a Full Remote position. The consultant will support existing SAP BW on HANA solutions while contributing
Position Summary The SAP Data Migration Functional Analyst – Order-to-Cash (OTC) is responsible for the end-to-end functional ownership of assigned SAP data migration objects supporting Order-to-Cash business processes within a large-scale global SAP S/4HANA transformation program. Key Responsibilities