ROLES & RESPONSIBILITIES Creates, updates, prioritizes, and assigns tickets accurately within the PSA platform, ensuring all required information, priorities, and escalation paths are documented Documents troubleshooting activities, call notes, client interactions, and resolutions clearly and accurately
About Vanguard Founded in 1975, Vanguard is one of the worlds leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans,
Amazons mission is to be Earth’s most customer-centric company, and our award-winning Customer Service (CS) team is a key part of that mission. Amazon CS is among the worlds largest customer service organizations, with tens of
As a member of the Model N Support team, the Technical Engineer 1 is responsible for managing assigned support tickets while continuously building technical, business, and product expertise. This role involves owning the ticket lifecycle, setting and meeting customer
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers,
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting.
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SD Access Operations Good to
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered
Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult
Key Responsibilities - Provide Tier 2 support for escalations from Tier 1 across incidents, alerts, environment issues, and C2W events. - Resolve complex issues and lead root cause analysis, trend investigation, and improvement ticket creation. - Support iTrack
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. 1. Role Overview & Objective We are looking for a motivated SRAM Circuit Design Engineer to join
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
Company Description Entain India is the engineering and delivery powerhouse for Entain, one of the worlds leading global sports and permissible gaming groups. Established in Hyderabad in 2001, weve grown from a small tech hub into a
App Framework Team • 80% Backend / 20% Frontend • 8+ Years Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions
About Clean Harbors Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim. Everywhere industry meets environment, Clean Harbors is
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at