JOB DESCRIPTION Lead and manage a team of 15–20 customer support associates, driving performance, engagement, and retention. Monitor key operational KPIs including CSAT, SLA, Quality, Productivity, Attendance, and Adherence. Conduct regular coaching, performance reviews, and action planning
Job Description: Associate Process Manager – MIS Department Vertical : CMT Program: Support Process: COCMT Work Location : Chandigarh Position Purpose The Associate Process Manager – MIS will own and manage end-to-end reporting, governance dashboards, business metrics consolidation,
About us: Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is
About Us: Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nations largest and most esteemed business conglomerates? Hero Vired is
As an Integration and Automation Engineer in the Technology Architecture team at Basware IT, youll build and run the integration fabric that connects our enterprise systems — directly impacting how reliably data and processes flow across
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial
JOB SUMMARY Manages all restaurant operations and staff on a daily basis. Areas of responsibility include Restaurants/Bars and Room Service. As a department head, directs and works with the food and beverage/culinary management team and employees to successfully
About Business: Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is
Senior Analyst/Associate Process Manager – Business Continuity Manager (BCM) Description: The eClerx Business Continuity Management Program coordinates activities that are necessary to build, sustain, and improve eClerx’ s preparedness and response capabilities to threats or actual adverse events
About Us: Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nations largest and most esteemed business conglomerates? Hero Vired is