Platform Administrator Position Summary The Platform Administrator serves as a trusted advisor and technical administrator for ServiceChannel customers, ensuring platform configurations are maintained, optimized, and aligned to business requirements. This role partners closely with customers, Facility Coordinators, Customer Success, Product
Platform Administrator Position Summary The Platform Administrator serves as a trusted advisor and technical administrator for ServiceChannel customers, ensuring platform configurations are maintained, optimized, and aligned to business requirements. This role partners closely with customers, Facility Coordinators, Customer Success, Product
Senior Manager, APJ Print Advance Technical Support & Customer Assurance Description - Job Summary • Job Summary This leader will play a pivotal role in transforming ATS & CA support operations from reactive issue resolution to proactive, predictive, and outcome-driven
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity As a Customer Engineer within FICOs Customer Support organization,
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and
Technical Support Engineer - L2 Switching This role has been designed as Hybrid with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the
Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no
Job Requisition ID # 26WD99252 Position Overview Autodesk is looking for a Senior Technical Support Specialist (for BIM360 / Autodesk Construction Cloud applications, Autodesk Revit, Navisworks,) APAC Shift to provide support services and engage Autodesk customers in providing effective technical solutions,
Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate
Successfully performs all Technical Support duties. Actively supports the team by helping for complex or uncommon requests using best practices. Liaison with other teams for assistance when needed for ensuring service excellence. Supports local Technical Representative training needs when necessary. Ensures
Minimum qualifications: Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process). Experience with one common scripting
Customer Solution Center- Non Technical Description - Job Summary • This role is responsible for overseeing customer entitlement validation and case documentation for efficient routing. The role manages diverse customer service requests across channels, analyzes feedback, and leads projects for
Role Summary This role provides Level 2 production support for business-critical applications running on the IBM i / AS400 platform. The Production Support Analyst is responsible for incident resolution, system monitoring, batch operations, operational recovery and controlled configuration
Company Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter
Who we are: Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital
Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industrys only end-to-end, cloud-native network software provider, Mavenir
Role Summary This role is responsible for providing first-line and Level 2 application support for business-critical applications running on the IBM i (AS400) platform. The analyst will focus on incident resolution, service request fulfillment, monitoring, operational support, troubleshooting,
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people,
Short Description Provides specialist expertise to enable the execution of network operations and services including network surveillance, problem management, incident resolution and customer service assurance. Job Summary Network Operations and Services Specialists provide 24/7 second level technical service,