JOB DESCRIPTION Lead and manage a team of 15–20 customer support associates, driving performance, engagement, and retention. Monitor key operational KPIs including CSAT, SLA, Quality, Productivity, Attendance, and Adherence. Conduct regular coaching, performance reviews, and action planning
About TAC Security TAC Security is a global cybersecurity company delivering risk-based vulnerability management, attack surface management, security assessments, managed security services, and cybersecurity consulting solutions to enterprises worldwide. Role Overview The CISO – Delivery will
About TAC Security TAC Security is a global cybersecurity company delivering risk-based vulnerability management, attack surface management, security assessments, managed security services, and cybersecurity consulting solutions to enterprises worldwide. Role Overview The CISO – Delivery will