About the role: A Call Quality Analyst is responsible for driving quality assurance across the Merchant Help Desk vertical, ensuring every customer interaction meets the highest service standards. The role combines call auditing, process improvement, and stakeholder collaboration to maintain
Sr. Quality Analyst – Call Auditor Location: Mumbai, Maharashtra Joining: Immediate Joiners Mandatory / Candidates who can join within 10 days Role Overview Policybazaar is seeking a detail-oriented and experienced Sr. Quality Analyst – Call Auditor to join our team
Job Title: Quality Analyst – Health Insurance Location: Mumbai Employment Type: Full-time | Work from Office Experience: 1+ Year Industry: Health Insurance / BPO / Contact Centre Salary: ₹3–₹5 LPA (Based on Interview Performance) Role Overview Policybazaar
Quality Analyst: Call Auditor Location: Chennai, Tamil Nadu Experience: Minimum 1+ Year Joining: Immediate Joiners Mandatory / Candidates who can join within 10 days Role Overview Policybazaar is seeking a detail-oriented and analytical Quality Analyst – Call Auditor to join
Job Description – Techno-Functional QA Primary Skills Requirements analysis and test planning. Functional, integration, and regression testing. Defect logging, reporting, and QA process knowledge. Test artifacts and evidence maintenance for audit and compliance. Jira and basic
About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to
About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
About Kennametal With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn
Job description: Customer Sales Executive : About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they
Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Senior Analyst Qualifications:Any Graduation Years of Experience:5-7 Years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises.
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and
Job description: Customer Sales Executive : About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they
About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Job description: Senior Sales Executive / Team Lead : About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where
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Roles and responsibilities Perform quality evaluations of customer interactions using both manual and AI-assisted evaluation workflows. Validate AI-generated QA scores and ensure alignment with defined quality frameworks. Conduct targeted call and interaction scrubbing based on AI-identified risk signals. Ensure
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering