The ideal candidate will have hands-on experience with ServiceNow ITSM, Service Catalog, Workflows, Flow Designer, CMDB, Software Asset Management (SAM), integrations, scripting, and platform administration. The individual will work closely with business stakeholders, process owners, and technical
Technical Business Analyst (Business Systems, CRM & Workflow Architecture) Experience: 4–10 Years Location: Mohali (Work from Office) Shift: US Business Hours Employment Type: Full-Time About the Role We are seeking a highly technical and business-focused Technical Business Analyst who
Business to Technology translation ● Work with business stakeholders to understand goals, constraints, and priorities ● Challenge vague or rapidly changing requirements to uncover the real problem ● Convert business needs into structured, technically aware requirements
● Own the full technical execution of the CRM and operations platform ● Lead architecture, system design, development standards, performance, uptime, and scalability ● Manage and grow a development team of full-stack engineers, QA, and business