Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises.
Summary As a Workforce Management - Reporting at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve —
Summary This role is strictly involved in business analysis, requirements documentation, and healthcare reference data support activities and does not involve direct access to Protected Health Information (PHI), Personally Identifiable Information (PII), or any secured or
Job Title:Analyst, WFM Real Time Management Job Description ROLE : CL 9A DESIGNATION : Analyst, WFM Real Time Management LOCATION : Bangalore, India Concentrix is a technology-enabled global business services company specializing in customer engagement and
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20
The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 8-Associate Manager_Entity (S&C GN) Management Level: Level 8-Associate Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Genesys Cloud -
The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level: Level 9-Consultant Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Genesys Cloud,Genesys Cloud Agentic AI/Conversational
Job Title: Genesys_Level 7_Manager_(Entity -S&C GN) Management Level: Level 7 - Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Genesys Cloud, Genesys Cloud AI – Agentic/Conversational AI , CX Transformation, CCaaS Advisory &
Project Manager Job requirements Experience Range: with at least 7 years of experience in workforce management, real-time analysis, or contact center operations, including experience supporting daily operational performance and staffing effectiveness Key Responsibilities: Monitor real-time contact
Basic Functions Responsible for intra-day management processes for operations located in Noida – India & Philippines. To achieve business service level objectives efficiently. Role & Responsibilities Efficiently manage intra-day staffing and service level. Provide timely, accurate
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
This role is eligible for our hybrid work model: Two days in-office. We use technology to help people, plain and simple. In this role, you’ll join our Contact Center Technology team to revolutionize the Customer Care
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to
About HireRight HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being
Area(s) of responsibility . 5-7+ years of experience in enterprise J2EE web application development, production support, and monitoring.Strong expertise in Java, Spring, Spring Boot, React JS, Maven, and Cloud technologies including PCF.Hands-on exposure to CTI, IVR,
About the Team The RTA team is in the front line when it comes to protecting service level agreements and experience. The team is responsible for ensuring occupancy is balanced across our multiple LOBs and organizations.