We are looking for an experienced professional to lead testing efforts for CTI integrations and contact center solutions. The ideal candidate will validate call flows, test omnichannel interactions, and ensure data synchronization with various telephony platforms. This
At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they
About Level AI - Level AI is transforming how enterprises understand and engage with their customers. Our AI-native CX platform combines conversation intelligence, real-time agent guidance, and AI Virtual Agents to help brands deliver exceptional customer
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises.
About Us Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This
Job description Job Title: NOC Engineer – Service Delivery (L1 – Voice) Location: Mumbai (Work from Office) Department: GNOC Experience: 0–1 Year Shift: 24×7 Rotational Support Job Summary We are looking for a motivated Engineer – Service Delivery
What success looks like in this role: Responsible to develop, implement and troubleshoot call flows in Cloud Contact center environment • Coordinate with other teams in testing and support of Cloud Contact Center Disaster Recovery plans.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft
Location: Bengaluru, Karnataka, India,, About Exotel Exotel is the emerging market’s leading full stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license to offer cost-effective end-to-end
The team works on building highly scalable, secure, reliable, enterprise grade SaaS contact center software applications with a Build, Test, Deploy, Maintain, Own mindset, using Microservices based architecture and AWS services. Talkdesk solution supports millions of
Join our Team About this opportunity: We have an exciting opportunity for a Senior Engineer- DWDM (L2/L3 access network), DWDM, Fiber & Microwave based networks to join our dynamic team here at Ericsson. As a critical component
As part of the AWS Applied AI Solutions organization, our vision is to provide business applications leveraging Amazons unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will
We are actively seeking a technically strong AWS Connect Engineer to support the implementation, administration, integration, and steady-state operation of the enterprise Digital Service Desk platform. This role will serve as the primary technical owner for Amazon
IVR Engineer Must have skills: 5+yrs technical expertise in IVR systems and platforms (e.g., Nuance NDF/Mix, Google Dialogflow, AWS Lex, Genesys, Avaya, Cisco). Proficiency in VoiceXML and other IVR development tools and frameworks. Proficiency in programming languages