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Career Area:Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, youre joining a global team who cares not just about the work we do – but also about each other.
Roles and Responsibilities Be responsible for the team’s overall performance. Someone who has worked in Travel process. GDS is mandatory at least for 5 years. Take care of Attrition, Shrinkage, CSAT, Quality, FCR, NPS. Resolve queries
1. Role Summary / Job Purpose- The Service Desk Coordinator is responsible for managing incoming service requests and incidents by logging, validating, coordinating, and tracking tickets through their lifecycle. The role ensures timely assignment to field