Key Responsibilities Handle inbound and outbound calls to support customers with technical issues efficiently and courteously. Diagnose, troubleshoot, and resolve system, hardware, and software problems via remote desktop sessions. Provide step-by-step technical guidance to customers to ensure
Job Overview The Manager, Technical Support supervises the day-to-day operations of Technical Support Engineer Team. Responsible for ensuring the team is appropriately staffed, trained, and handles client volume within specific metrics. The Manager, Technical Support Engineer reports to the
We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is
Senior MIS Analyst Location: Mohali (WFO) | US Night Shift | Full-Time Experience: 4+ Years Role Overview We are seeking a Senior MIS Analyst with strong data analysis capabilities to own workforce planning, real-time performance management,
MIS/Senior Executive – Data Analyst International US Call Centre (Outbound / Inbound) Mohali (WFO) | US Night Shift | Full-Time Role Overview We are seeking a MIS Executive / Senior Executive with strong data analysis capabilities
Position Title: Call Center Recruitment Manager Department: Human Resources / Talent Acquisition Employment Type: Full-Time Shift Timing: 8:30 PM IST to 5:30 AM IST Working Days: Alternate Saturdays off Role Overview We are looking for an
Job Title: WFM & Outbound Dialler Manager – US Outbound Call Center Function: Workforce Management & Dialler Operations Shift: US Night Shift Employment Type: Full-Time Work Mode: Work From Office (Mohali) Experience: 6–10 years (International US
Quality Analyst – US Outbound Sales Location: Mohali (On-site) Shift: US Night Shift Experience: 2-4 years in BPO quality analysis, preferably in US Outbound Sales Role Overview: As a Quality Analyst, you will be responsible for
Team Manager – US Outbound Sales Process Role Purpose The Team Leader – US Outbound Sales is responsible for day-to-day delivery, people performance, and quality governance of an outbound sales pod supporting the US market. The
We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is
Location: Mohali / Chandigarh, India Shift: Nighttime (U.S. Hours – 12:30 AM – 9:30 AM IST) Type: Full-Time, On-site About the Role We are hiring a Head of Dialer & VoIP Operations to take full ownership
We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is
MIS/Senior Executive – Data Analyst International US Call Centre (Outbound / Inbound) Mohali (WFO) | US Night Shift | Full-Time Role Overview We are seeking a MIS Executive / Senior Executive with strong data analysis capabilities
Team Manager – B2C Outbound Sales Mohali (On-site) | US Night Shift Leading a team of 20+ outbound sales agents focusing on B2C sales in a dynamic environment. We are looking for an experienced Team Manager to
Team Manager – US Outbound Sales Process Role Purpose- The Team Leader – US Outbound Sales is responsible for day-to-day delivery, people performance, and quality governance of an outbound sales pod supporting the US market. The
Team Manager – US Outbound Sales Process Role Purpose- The Team Leader – US Outbound Sales is responsible for day-to-day delivery, people performance, and quality governance of an outbound sales pod supporting the US market. The
Senior / Operations Manager – US Outbound Sales Process Location: Mohali | On-site Work | Night Shift Aligned with US Time Zone Role Purpose : The Senior / Operations Manager is the single-point owner of P&L,
Team Manager – US Outbound Sales Process Role Purpose The Team Leader – US Outbound Sales is responsible for day-to-day delivery, people performance, and quality governance of an outbound sales pod supporting the US market. The
Role Purpose The Team Leader – US Outbound Sales is responsible for day-to-day delivery, people performance, and quality governance of an outbound sales pod supporting the US market. The role acts as the execution bridge between
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the