JOB TITLE: Product Support Engineer DEPARTMENT: Technical Support SHIFT: 9 hours / 24*7: Candidates should be comfortable with a rotational shift and working from the office. EXPERIENCE: 2-3 Years in Technical Service like Product Support, System Admin, L2
Why This Role Exists Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question Projects span hardware deployment, structured cabling, power/cooling, and remote