SAP CRM Technical Expertise — Strong knowledge of CRM WebUI, middleware, BOL/GENIL, and CRM architecture. SAM/Authorization Knowledge — Experience with SAP Authorization Management, roles, and security. ABAP Development — Proficiency in ABAP, OData, and enhancement frameworks. Integration
Role Overview The ServiceNow Platform DBA/Architect is the technical authority for the Now Platform, responsible for platform architecture, data modeling, and operational health across environments. This role balances hands-on administration (upgrades, performance tuning, security controls, and