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Rtm Jobs In Noida - 1 Job Positions Available

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EXL ( Noida, Uttar Pradesh )

Monitor Service Level (SL): Continuously track the percentage of calls answered within the target time (e.g., 80% of calls answered in 20 seconds). This is their most critical metric. • Track Key Metrics: Watch real-time queues,

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EXL 15 days ago

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