Role Purpose: The Technical Support Associate will provide first-level technical support for MyQuest, QUESTApp, Admin Panel, MQOPS, and other digital platforms. The role will work closely with Product, QA, Learning Experience, Program teams, and implementation partners to troubleshoot
Responsibilities 5 + years in Power Platform (admin + delivery); proven CoE governance experience in large enterprises (10K+ users). Hands-on CoE Starter Kit implementation and operations (install, configure, troubleshoot, upgrade). Strong ALM experience: Solutions, managed/unmanaged strategy, pipelines,