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Responsibilities & Key Deliverables Resolving Customer complaints, failed part analysis, ICA/PCA identification, Verification & Implementation. Preparing consolidated action plan for customer complaints ( field / user plant) and analyze the trend for improvements. Management of Z stages
Responsibilities & Key Deliverables Handling overall Product audit and Process audit.Analyzing customer complaints, line rejection, Supplier audit and taking corrective actions.Establishing Initial Process Capability (Pp/Ppk) and monitoring ongoing Process Capability (Cp/Cpk.Defining and standardizing all the Quality
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