Job Purpose • To manage all non-execution activities within Asset Management with an aim to ensure smooth processes; • Assume responsibility for all non-revenue specific issues in Asset Management; Key Results Areas • Centralized handling of
To efficiently manage Technology End User Services to achieve enhanced End user experience in end point solutions. Responsibility includes managing a team of IT support professionals, supervisors/team leads (Field Engineers) and Enterprise Desktop management and responsible
Job PurposeTo delight internal and external customers over the phone ( inbound & outbound -call back) • Interact with customers over the phone to understand their banking needs. • Provide excellent customer service to achieve customer
We are looking for a talented and experienced professional to take on the role of Assistant Manager - Technology in our GTB- AMS-GTB department. This role is crucial in ensuring the smooth operation and management of
Job Purpose To deliver exceptional support to internal and external customers via live chat platforms: • Engage with customers through live chat to understand and resolve their banking needs. • Deliver prompt and effective support to
Job Purpose · To handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers · To administer, co-ordinate, monitor and report on the above · To perform
Job Purpose: To lead and manage a team of chatbot/customer service agents to deliver exceptional support to internal and external customers via live chat platforms. The role focuses on driving team performance, ensuring service excellence, improving
Processing of investigation query messages such as return of funds,Unable to apply,Amendment,BCNR,Recall,OFAC,FATF.Ensuring response to all queries as per SLA ,priortisation of sensitive messages,maintaining close co-ordination with other banks,operations team,business line and customer service desk to facilitate
Job Purpose • Service assigned corporate accounts, book targeted corporate accounts and originate deal flow for the FX, derivatives business to meet assigned objectives. • Increase Liability pools for the bank by adding products and counterparties
Mashreq Bank JOB DESCRIPTION –Senior Virtual Relationship Manager and Virtual Relationship Manager - Business Banking1 Job Title Senior Virtual Relationship Manager / Visual Relationship Manager Department Business Banking Direct Supervisor Team Manager / Area Manager Job Number
Mashreq Business Banking JOB DESCRIPTION Job Description 1 Job Title: Team Leader – Business Banking VRM Department: Business Banking Direct Supervisor: Area Manager, Business Banking Job Number: 2Job Purpose Successfully lead and grow the Business Banking Neobiz
Monitor & Control of Reconciliation and all control activities and fulfill regulatory requirements of the bank and regulatory authorities. Handling and monitoring Fircosoft/UAEFTS System and total control of Referrals /Release of the messages. Process all transactions
1. Job Description Support enhancement and implementation of Bank-wide IFRS 9 Models and Assess Risk Appetite for retail portfolio. Review and Create various Risk and Regulatory models and recommend remedial actions 2. Key Result Area •
Work a queue of delinquent accounts • The job involves tele-calling for most part of the day- approximately 100-150 calls on a daily basis. • Work is done on an automated collection system- Finn1 which is
Job Overview: Manage ongoing operational aspects of the Facility & Security agency services and occasional Escrow functions with primary responsibility towards supporting bank tradeco proposition and other syndicated structured trade finance facilities. Operate the loan administration
We are 24 x 7 technology service management operation unit of the Bank. We are focused on Service availability and ensure uninterrupted Technology Services to our Staffs and Customers through ITIL process governance, leading service improvements
To aid the product Management team in structuring the Product Offering and to support in generate new product Investment Ideas across different asset Classes (Fixed Income, Equities, Structured Products, FX and Funds) which will be offered
10+ years of experience in Software Testing Experience in Banking Domain Strong Knowledge of QA methodologies, tools and processes. Experience with both manual and automation testing Familiarity with test management tools as Jira, Azure Devops ,
Senior Consultant - (CREQ259656) Description ● Multi-Project Delivery & Execution Independently own and drive the delivery lifecycle of multiple Digital Automation Platform engagements under tight timelines. Manage project plans, baseline schedules, resource tracking, and critical path
The job holder is expected to work closely with agencies and meet monthly targets. They should engage with agency owners / managers to resolve issues and strengthen the relationship for better results and effectiveness. Candidates will