Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to
About us: Intuitive.AI is one of the fastest-growing (INC 5000, CRN) Cloud & SDx solution and services companies supporting enterprise customers on a global scale. Intuitive is an \Engineering Company\ delivering measurable value and key business
Key Responsibilities: Lead the investigation and response of major cybersecurity incidents, including ransomware, phishing, insider threats, malware, credential compromise, and data breaches. Perform incident triage, analysis, containment, eradication, recovery, and post-incident activities. Conduct root cause and impact