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Job Purpose: To support the operational management, administration, and continuous improvement of the Microsoft 365 technology stack and end-user technologies. This role ensures a seamless, secure, and productive digital workplace experience by managing day-to-day services, supporting
About the role: As a Global IT Service Operations Analyst, you will act as the ‘first contact’ for end-users, raising service requests or operational escalations or reporting incidents. You will also be responsible for managing the
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