What we want to accomplish and why we need you? Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI
Job Summary: We are seeking a highly driven and experienced Service Delivery Manager (SDM) to lead and manage end-to-end delivery of solutions in the Contact Center space. This role requires strong project management capabilities, technical knowledge