Title: Senior Service Delivery Manager Location: Remote, India Experience: 7+ years Must have: JLPT N1 or JLPT N2 certification About the company: For 35 years, WWT has been helping the world’s biggest brands dream big and
About the Company ThreatXIntel is a fast-growing Cybersecurity, IT Staffing, and Consulting company delivering end-to-end technology and security solutions. Our expertise spans cloud security, web & mobile application security testing, DevSecOps, vulnerability assessments, IT consulting, and
Key Responsibilities Administer and configure Xurrent ITSM platform; manage roles, workflows, SLAs, incident/problem/change modules; optimize automation, dashboards, and service catalog; troubleshoot issues, support integrations/APIs, ensure platform stability, governance, and ITIL-aligned operations. Experience Required 8+ years in ITSM/platform
Key Responsibilities Administer and configure Xurrent ITSM platform; manage roles, workflows, SLAs, incident/problem/change modules; optimize automation, dashboards, and service catalog; troubleshoot issues, support integrations/APIs, ensure platform stability, governance, and ITIL-aligned operations. Experience Required 8+ years in ITSM/platform