GENERAL FUNCTION The Helpdesk Agent reports to the Helpdesk Manager and supports the day-to-day operations of the IT Helpdesk. This role is responsible for providing timely and professional support for technical and operational issues through phone, chat, and ticketing systems.
Role: Senior Program Manager – Helpdesk Operations, Patna, Bihar Experience: 3+ Salary: 5-5.4 LPA _ About the role: The Senior Program Manager – Helpdesk Operations is responsible for managing and optimising the end-to-end scholarship lifecycle, including application processing,
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials
Overview POSITION SUMMARY STATEMENT: The Senior Officer, Member Operations supports Herbalife’s Vision, Mission, and Values by delivering high‑quality, empathetic, and compliant service to Members, Preferred Customers, and internal stakeholders, while ensuring accuracy, efficiency, and continuous improvement
About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development,
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers
About the Company: Redesign Health is a global venture and applied technology firm focused on building next-generation healthcare companies. We manage venture capital and venture buyout strategies, each powered by an AI operating system and a
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working
About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and
Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. Were taking autonomous search mainstream, making product discovery more
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered
L1 Support Specialist 1. Role Overview eClerx is looking for a proactive and technically grounded L1 Night Shift Support Specialist to provide on-floor technical application support for an address Solution at the Chandigarh operations centre. This
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more
SME - Care Center Description - Role Summary The SME / L2 Analyst serves as the technical backbone and customer experience champion of the IT Servicedesk team. This role goes beyond ticket resolution — it is
Everything we do is for our customers! Featured on Deloittes Technology Fast 500 list and G2s leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations
09 - Senior Specialist, Information Security Req ID: 137491 Remote Position: Hybrid Hiring Manager: Paul Stanners Band: 09 Region: Asia Country: India State/Province: Chennai City: Guindy, Chennai Summary This role is critical for ensuring endpoint application
Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement
Overview Microsoft Digital (MSD) organization at Microsoft builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping
Make a Difference in Healthcare and Life Sciences: Alphanumeric is hiring a (English & Chinese-Mandarin speaking) Customer Service - Level 1 Agent (Remote based in India - permanent project) to work supporting one of the biggest Pharma
Job Description - HCM Payroll: architecting, configuring, and managing end-to-end global or localized payroll systems. Responsibilities typically include designing payroll elements, executing complex Fast Formulas, processing tax calculations, and reconciling data across Core HR, Time &