Work Model: You’ll work in a hybrid model, onsite at your designated Regal Rexnord location, with flexibility to work remotely. _ KEY RESPONSIBILITIES • Own our Amazon Connect and Salesforce Service Cloud Voice with a focus on reliability,
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Job Title - GN - SONG - Service - Google CCAI - Consultant Management Level: 09/ Consultant Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Google Cloud Contact Center AI Platform Good to have skills: NA
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises. By
ob Description: Genesys Contact CX Support Specialist The Genesys Contact CX Support Specialist will be responsible for providing Level-2/3 support services, ensuring adherence to agreed service levels (SLA) with regard to Response Time and Restoration Time targets. you will play
What success looks like in this role: Responsible to develop, implement and troubleshoot call flows in Cloud Contact center environment • Coordinate with other teams in testing and support of Cloud Contact Center Disaster Recovery plans. • Provide
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class
Job Description Organization: At CommBank, were building tomorrow’s bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are waiting to be
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises. By
About Foundever: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands.
Own end-to-end architecture for AI voice agent solutions across Cisco, GECX, and backend services. Lead integration and orchestration across telephony, AI, and CX systems to enable real-time interactions. Define backend architecture, APIs, and scalability patterns. Design conversational
Design and implement AI voice agent capabilities, including conversational logic and backend integrations. Drive integration across Cisco, GECX, and AI components to enable seamless voice interactions. Build and maintain Node.js APIs and real-time workflows. Implement dialog
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises. By
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises. By
Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises. By