Job Title:Account Manager Job DescriptionThe Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s
Job Title:Manager I Job Description ROLE: Manager Training & Quality I DESIGNATION: Manager Training & Quality I LOCATION: Bangalore YEARS OF EXPERIENCE: 8+ years Concentrix is a technology-enabled global business services company specializing in customer engagement and
Job Title:Customer Service Representative Job DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of
Job Title:Sr. Quality Evaluator Job DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay
Job Title:Sr. Analyst, WFM Planning Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and
1. Role Purpose Senior Technology Service Delivery Consultant for business operations. Owns end-to-end technology responsibility across the full client lifecycle — from pre-sales to steady-state delivery. 2. End-to-End Lifecycle Ownership Pre-sales / RFP stage: Partners with
Job Title:Global Training Manager Job DescriptionThe Global Training Manager is accountable for defining and governing the learning, capability development, recruitment, and brand immersion strategy across the IKEA partnership. The role ensures that all locations operate with
Job Title:Manager I, Facility Management Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and
Job Title:Manager - Ops Support Job DescriptionSkillset Expected: - 1.Data Literacy & Manipulation: The ability to independently extract and clean large datasets using SQL and basic Python, reducing reliance on IT. 2.Financial Modeling: Creating dynamic forecasting,
Job Title:Operations Manager I Job DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
Job Title:Analyst, WFM Real Time Management Job Description ROLE : CL 9A DESIGNATION : Analyst, WFM Real Time Management LOCATION : Bangalore, India Concentrix is a technology-enabled global business services company specializing in customer engagement and improving
Job Title:Advisor II, Transaction Processing Job DescriptionThe Advisor II, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly. Essential Functions/Core Responsibilities Utilize standard procedures when
Job Title:Team Leader, Operations Job DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
Job Title:Recruiter II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead
Job Title:Sr. Team Leader, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and
Job Title:Team Leader Job DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Concentrix is
Job Title:operations Manager Job DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Concentrix is
Job Title:Genesys Lead and Architect Job DescriptionWere Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With
Job Title:Quality Analyst Job DescriptionThe Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for
Job Title:Sr Team Leader Job DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay