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SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the
Key Responsibilities Lead and manage a team of Analysts and Senior Analysts handling travel voice operations Drive team performance to meet SLAs, KPIs, and quality benchmarks Monitor real-time operations, queue management, and workforce productivity Coach, mentor,
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