About LeadRoad LeadRoad is a 5-year-old, fast-growing company that helps B2B SaaS and Service companies connect with decision-makers through cold emails, calls, and LinkedIn outreach. We create opportunities, build momentum, and accelerate business growth. Work Details:
A. Position Overview Position Title Executive/Senior Executive Department Zone Operations Level/ Band Executive/Sr. Executives B.Role Summary (Please specify the few lines one the overall role expectation and delivery) Daily MIS supporting to the Branch for driving:
Should have 1 -2 years of experience in FCR and FCC Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing