Advanced skills and experience in database design, development, security, backup, recovery, performance tuning, and troubleshooting Leads and mentors junior DBAs, coordinates with other IT teams and communicates with stakeholders and clients. Maintain database integrity for cloud
Role Overview Manual testing (functional + UX validation) Automation testing (efficiency + speed) Program coordination (APM responsibilities) 1. Manual Testing Responsibilities Analyze requirements, user stories, and BRDs Create test cases, scenarios, and checklists Perform functional testing
Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process. The role involves monitoring and evaluating customer interactions across multiple communication channels to ensure quality, compliance, and excellent customer
Job Description – Ticket Readiness SME / Coordinator (L1 / L2) Role Purpose The Ticket Readiness SME / Coordinator is responsible for providing immediate front-end ownership of newly created IP Ethernet Customer incidents by ensuring tickets
Transport Surveillance L3 / SME Key Responsibilities Transport Surveillance and Restoration Monitor and analyze alarms through Assure1, ZDAF, vendor EMS/NMS and Salesforce. Perform L3 troubleshooting across DWDM, CWDM, OTN, SDH/SONET, Carrier Ethernet and optical backhaul networks.
Job Description: Voice – Analyst We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported
A seasoned writer who can write compelling content for technology, analytics, AI, digital marketing, and enterprise services, and is comfortable writing marketing content, strategic communication, research, and brand storytelling. You bring a strong narrative instinct, work
Job Description: Outbound Voice – Analyst We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have
Job Description: Inbound Voice – Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in
Job Title: Analyst_Apprentice Location: Mumbai/Pune Shift Timings: APAC/EMEA/NAM The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement
We are seeking an experienced Xceptor Developer with 4+ years of relevant development experience and a strong background in Investment Banking or Financial Services environments. The role involves designing, developing, and supporting intelligent automation and reconciliation
The ideal candidate should possess strong business understanding of finance industry with special focus on Processing of Syndicated Loans - Participation/Agented /Bilateral Deals. Candidate should be good with numbers and ability to derive information from data
JOB DESCRIPTION Lead and manage a team of 15–20 customer support associates, driving performance, engagement, and retention. Monitor key operational KPIs including CSAT, SLA, Quality, Productivity, Attendance, and Adherence. Conduct regular coaching, performance reviews, and action
Develop, test, and maintain web applications using Python. Design and implement RESTful APIs and backend services. Build responsive and user-friendly front-end interfaces using HTML, CSS, JavaScript, and modern frameworks. Work with Python frameworks such as Django,
Job Description: Inbound Chat – Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in
Job Summary A .NET Technical Lead is a senior role responsible for: Leading .NET-based software development teams Driving technical architecture and solution design Managing end-to-end project delivery Acting as a bridge between business stakeholders and engineering
The Travel Desk & Visa Processing Executive is responsible for handling employee travel arrangements and end‑to‑end visa processing. This role supports employees with travel bookings, visa documentation, and coordination with travel vendors and immigration consultants, while
Profile – PMO [IN] / Program Delivery Expert [PDE] – [Will go through a client round for fitment] Primary Job Responsibilities: The Program Management team is responsible for managing the development of Global Marketing Campaigns by
Job Role: As a Process Manager, you will play a crucial role in ensuring the smooth operation of our corporate finance department. Your primary responsibilities will include supporting monthly and quarterly book closures, working on accruals
Business Transformation Leader – Customer Operations Location: Airoli Level: SPM / APGM Experience: 8+ years Role Overview The role will work closely with the Vertical Head to drive and govern multiple Customer Operations transformation initiatives, ensuring