Location: India, work remotely — Global MNC Engagement: Contract or a direct FTE hire Working hours: IST business hours with an early start (7:00–8:00 AM IST) About the project Were building out a cloud data platform
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Experience 10+ Years Must-Have Skills ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) ServiceNow Now Assist ServiceNow AI Capabilities Generative AI Large Language Models (LLMs) Job Summary
Job Title: Customer Success Manager Role Summary : The CSM will play a critical role in ensuring customer satisfaction, product adoption, and long-term success. This role requires a strong blend of technical expertise, customer engagement, and proactive