Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains
Job Title: Genesys_Level 7_Manager_(Entity -S&C GN) Management Level: Level 7 - Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Genesys Cloud, Genesys Cloud AI – Agentic/Conversational AI , CX Transformation, CCaaS Advisory &
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About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across