Responsibilities & Key Deliverables Responsibility for resolution of critical field issues across vehicle systems. Lead the resolution of concerns Validation – responsibility (Road/Lab/Laptop) Validate effectiveness of solutions. Functional System expertise Collaboration with COEs and EL Develop
Responsibilities & Key Deliverables Tracking the Daily, Weekly, Monthly, Yearly Escalated Concerns – with updated status Budgeting Cross functional Coordination : Facilitate problem-solving meetings and drive accountability for action items Escalation : Escalate critical concerns to senior
Responsibilities & Key Deliverables Responsibility for resolution of critical field issues across vehicle systems. Lead the resolution of concerns Validation – responsibility (Road/Lab/Laptop) Validate effectiveness of solutions. Functional System expertise Collaboration with COEs and EL Develop
Responsibilities & Key Deliverables Responsibility for resolution of critical field issues across vehicle systems. Lead the resolution of concerns Validation – responsibility (Road/Lab/Laptop) Validate effectiveness of solutions. Functional System expertise Collaboration with COEs and EL Develop
Responsibilities & Key Deliverables Responsibility for resolution of critical field issues across vehicle systems. Lead the resolution of concerns Validation – responsibility (Road/Lab/Laptop) Validate effectiveness of solutions. Functional System expertise Collaboration with COEs and EL Develop
Responsibilities & Key Deliverables Job Purpose : To strenghten the Concern Resolution structure & its abilities to be agile and collaborative through structured problem solving & solution Development process Lead structured problem-solving using tools such as: 8D 5 Why