Job Purpose: Provides moderate design, full configuration, and full support for complex data, voice, storage, and/or video networks, which will include contact center and network security technology. Demonstrates subject matter expertise in at least one of
Industry/SectorNot Applicable SpecialismCustomer Management LevelAssociate Job Description & Summary The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the
Role Summary Supports the voice and omnichannel delivery infrastructure within the TLCx LaunchPad platform, with an emphasis on the Microsoft development/administration stack that underpins reporting, backend logic, and reliability of these systems — C#, JavaScript, Microsoft SQL Server,
Role Summary Owns quality assurance and release validation for the TLCx LaunchPad Core Components platform, with a focus on the contact center platforms in use (Genesys, NICE, or Five9). Validates that new client environment builds, configuration changes, and