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Overview: A senior network analyst typically has a wide range of responsibilities, which can include: Monitoring and planning network security measures such as firewalls and intrusion detection systems (IDS) Monitoring network performance to ensure it meets business objectives
The Support Analyst serves as a point of contact for employees requiring IT assistance. This office-based position provides support through telephone, email, instant messaging, and remote-access tools. The analyst will diagnose and resolve technical issues, maintain accurate ticket
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