Computer Navigation Jobs In Noida Up - 9 Job Positions Available

Designation Practice Manager Key Expectations Act as a working manager / manager of managers, accountable for overall team performance Own end-to-end delivery across Operations and/or Technology ensuring client satisfaction Drive client delivery, financial performance, quality, and

Essential Functions Responsible for reviewing and analyzing discrepancies by cross-verifying from different data sources Meets individual goals while assisting team to meet team goals Operates with urgency in a real time service environment Contributes to the

Organizational Relationships Reports To: Assistant Manager/Lead Assistant Manager Skills Desirable Skills • Critical thinking and high independent decision making • Strong analytical, Reasoning, and Problem solving skills • Ability to comprehend and write in English for

Good communication both written and verbal Previous international Voice experience (preferably in insurance) Good Computer navigation skills Should be familiar with MS Office Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ensure

Essential Functions Qualifying/Verifying claimant/caller information Confirming the type of Event Collecting demographic information Confirming coverage through Client tools Asking of pertinent questions as presented in the Client tools Submission of Events Performance parameters Accuracy AHT Post

KEY RESPONSIBILITY AREAS INCLUDING PREFERRED SKILLS AND EXPERIENCE o Ensure that the guidelines are followed as per standard procedures o Ability to understand the nature of query from customer for which they called able to provide