Designation-Benefits Operations Administrator (BOA) Key Expectations Process all activities related to client benefit plans with high accuracy and timeliness. Consistently meet or exceed client Service Level Agreements (SLAs). Develop a strong understanding of client plan provisions
Good knowledge on accounts principle and concepts Contact with customers via email and MS Teams on a day-to-day basis. Act as Voice of the Customer internally to represent customer needs and wants. Strong experience working with
Our Story At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Accurately process vendor invoices in the system in line with the defined procedures Investigate and identify discrepancies between vendor invoices and Insertion orders Report
Basic Function: Responsible for processing Life / Annuity transactions accurately in the system as per customer or service provider requests, while meeting productivity, quality and turnaround-time expectations. Essential Functions • Review documents to identify request type
Basic Function: Responsible for processing standard and moderately complex Life / Annuity transactions, supporting peers with process clarifications, and helping maintain consistent quality and productivity outcomes. Essential Functions • Perform all A1 accountabilities for standard and
At Moodys, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to
Responsible for reviewing and analyzing discrepancies by cross-verifying from different data sources Meets individual goals while assisting team to meet team goals Operates with urgency in a real time service environment Contributes to the development of