About the Team We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We own the entire release and build setup and
About Us: Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has
About the team: You will be part of the AI team responsible for building next-generation AI capabilities at Helpshift. The team works on: AI Agents for automated issue resolution User Intent Detection AI-Powered Answers and Knowledge
Responsibilities Frontend Development Design and develop modern web applications using ReactJS and modern JavaScript. Build reusable components, shared modules, and scalable frontend architecture. Translate UI/UX designs into high-quality, performant implementations. Optimize applications for performance, scalability, and
About the Role We are looking for a Backend AI Engineer to join our AI engineering team and help build and scale backend systems that power AI Agents for the gaming industry, handling millions of customer
About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has
About Us: Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has
About the Team We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We own the entire release and build setup and
Responsibilities Frontend Development Design and develop modern web applications using ReactJS and modern JavaScript. Build reusable components, shared modules, and scalable frontend architecture. Translate UI/UX designs into high-quality, performant implementations. Optimize applications for performance, scalability, and
About Us: Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has
Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while
About the Role We are looking for a Backend AI Engineer to join our AI engineering team and help build and scale backend systems that power AI Agents for the gaming industry, handling millions of customer
Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while
Job title: Software Engineering II - Developer Productivity Location - Pune (Hybrid) About the team: We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and
About the team: You will be part of the AI team responsible for building next-generation AI capabilities at Helpshift. The team works on: AI Agents for automated issue resolution User Intent Detection AI-Powered Answers and Knowledge
Role Summary The Software Engineer II will: Build scalable backend services and distributed systems Design and build APIs for internal and external consumption Improve system reliability and performance Contribute to high-volume conversation processing systems Collaborate across
About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has
Engineering Manager: Helpshift, A Keywords Studio, bridges the disconnect between conventional customer service channels—such as email and phone support—and a growing consumer base that does more on mobile phones and has a strong preference for messaging
Who we are About this Role We are seeking a DevOps Engineer to ensure the availability, resilience, and performance of our application portfolio, toolsets, and platforms. This role involves designing scalable and secure infrastructure, automating operational