Location and Timings India – Remote PST Hours Responsibilities: Extremely proficient in Tier I, II & III Troubleshooting of Laptop Hardware/Software & Associated Peripherals, Windows-OS, Microsoft/Generic Applications, and basic knowledge of iOS devices, etc. Office 365
Location and Timings India – Remote EST Hours Responsibilities: Provide friendly, customer‑focused level 2 support with clear communication and thorough follow‑through to confirmed resolution of all support requests. Identify, analyze, and diagnose technical issues while providing
The Skills that are Key to this role Experience - 6-9 years Location - Bangalore The Value You Deliver Develop and manage SCCM, AppV, and Beyond Trust Remote support infrastructure for the firm. Document and communicate