What success looks like in this role: Responsible to develop, implement and troubleshoot call flows in Cloud Contact center environment • Coordinate with other teams in testing and support of Cloud Contact Center Disaster Recovery plans.
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring
Principal Network Engineer Principal Network Engineer Description: TTEC is seeking a well-balanced Principal Network Engineer who has strong practical knowledge in building, maintaining, monitoring & diagnosing issues for both Network Core Technologies (Routing & Switching) as well as Network
Senior Network Engineer Description: TTEC is seeking a well-balanced Principal Network Engineer who has strong practical knowledge in building, maintaining, monitoring & diagnosing issues for both Network Core Technologies (Routing & Switching) as well as Network Security (Firewalls)
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more
We are looking for an experienced professional to lead testing efforts for CTI integrations and contact center solutions. The ideal candidate will validate call flows, test omnichannel interactions, and ensure data synchronization with various telephony platforms.
Senior Software Development Engineer Primary Skills Azure Service Bus, Azure API Management, Azure Storage Queues, Azure Logic Apps, Azure AKS, Azure Content Delivery Network, Azure App Service, Azure Functions Job requirements Experience Range: With at least 2
Telecommunications Principal Engineer Telecommunications Principal Engineer Attract, develop & engage a world-class workforce For more than 30 years, TTEC has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience
Lead Quality Engineer Primary Skills Test Data Management, Jenkins, Postman, Selenium, BDD - Behavior Driven Development, SoapUI, System Integration testing, Zephyr, TDD - Test Driven Development, Accessibility Testing (JAWS), Cucumber Job requirements Experience Range: With at least
General Description / Overview of Role The purpose of this role is to implement the WFO product suite at contact centers, coordinating all phases of projects with the project manager. This includes site discovery and preparation,
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
Line of ServiceAdvisory Industry/SectorNot Applicable SpecialismOperations Management LevelSenior Associate Job Description & SummaryAt PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs
Industry/SectorNot Applicable SpecialismCustomer Management LevelAssociate Job Description & Summary The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the
Industry/SectorNot Applicable SpecialismCustomer Management LevelAssociate Job Description & Summary The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the
Industry/SectorNot Applicable SpecialismCustomer Management LevelAssociate Job Description & Summary The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the
Industry/SectorNot Applicable SpecialismCustomer Management LevelSenior Associate Job Description & Summary The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at