ROLES & RESPONSIBILITIES Creates, updates, prioritizes, and assigns tickets accurately within the PSA platform, ensuring all required information, priorities, and escalation paths are documented Documents troubleshooting activities, call notes, client interactions, and resolutions clearly and accurately
Company Description Arete Centre for Human Excellence is an education-focused organization committed to nurturing holistic growth and academic rigor in learners. Based in the Greater Bengaluru Area, the Centre emphasizes strong foundations in STEM disciplines alongside critical