The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about
Business Intelligence (BI) Data Analysis work includes: •Analyzing business intelligence data to inform business and product decisions •Blending historical data from available industry reports, public information, field reports or purchased sources as input to analyses •Identifying
Responsible for the operation and maintenance of telecom infrastructure and/or network components to drive network efficiency and availability. Maintains network quality standards to achieve optimal levels of operation and KPI targets. Tracks and monitors network traffic
IT Infrastructure/Systems Architecture work involves developing the core technical platform, capabilities, and services that support business processes and data including: •Mapping the relationships between IT platform/infrastructure components (i.e., Technology End Users, IT Systems Software & Hardware,