The Service Delivery Executive is an operational, client‑facing role responsible for the day‑to‑day execution of service delivery and end‑to‑end client relationship management. You will directly handle client requests, ensure timely and quality matching of technical talent,
Responsibilities Design end-to-end IT services aligned with business and customer requirements. Gather and analyze business, technical, and operational requirements. Develop service models, workflows, processes, and service blueprints. Define service components, dependencies, roles, responsibilities, and support processes.
Key Responsibilities Lead the end-to-end planning, execution, and delivery of complex projects. Define project scope, objectives, timelines, milestones, and deliverables. Develop and maintain detailed project plans, schedules, and delivery roadmaps. Manage project budget, resources, timelines, risks,