Role - The General Manager-Operations is responsible for overseeing and managing the day-to-day inbound international call center operations. Lead a larger team about 400 FTEs, ensuring efficient and effective service delivery to customers through both voice
Experience: 8-12 years Work location: Chennai Roles and responsibilities: Design, develop, and maintain SOAR playbooks for automated incident response and security operations workflows. Integrate security tools such as EDR, email security, threat intelligence, ticketing, and IAM
Role ERP HCM Technology Consultant -Peoplesoft Responsibilities Analyze the issues and priorities of support calls to meet the SLA. Understand the core Peoplesoft HCM process Design, Development and Unit Testing of Enhancements in PeopleSoft HCM. Create
Responsibilities Provide post-production support and enhancement services in multiple areas of Workday HCM and serve as the subject matter expert to assist fellow team members and clients Participate in advisory, planning and implementation of additional Workday
Role ERP FIN Technology Consultant -Peoplesoft Responsibilities Analyze the issues and priorities of support calls to meet the SLA. Understand the core Peoplesoft Finance process Design, Development and Unit Testing of Enhancements in PeopleSoft FSCM. Create
Role Summary: An Operation Manager leads, manages, and optimizes daily operations to ensure high productivity and meet client KPIs. The individual is responsible to bridge the gap between client expectations and agent performance, driving process improvements
Role :: Procure to Pay (Accounts Payable) Eligibility :: CA Final Qualified with any Graduation is Mandatory Experience :: 1-3 years post CA qualification Location :: Siruseri, Chennai Job Description: MEC Responsibilities: • Responsible for Supplier
Role: We are looking for a Senior Manager to manage sales voice process in the insurance domain. The ideal candidate will have a proven track record of successfully managing and developing high performing sales teams in
Role: The incumbent will lead and oversee back-office operations for U.S. healthcare payer accounts, ensuring the achievement of revenue, productivity, quality and client satisfaction targets. The role involves strategic planning, operational governance, crisis management, and effective
Role: The Team Lead will be responsible for overseeing a team dedicated to managing social media and email communications, focusing on Online Reputation Management (ORM) and handling complaints and escalations. This role requires a proactive individual
Key Responsibilities Support end-to-end payroll processing cycles in Workday for North America clients, including: Payroll validations and approvals Payroll runs Off-cycle payroll processing Retro payroll processing Perform payroll reconciliations, including: Gross-to-Net Reconciliation Payroll-to-GL Reconciliation Bank Reconciliation
Knowledge of Oracle Cloud HCM modules – Core HR, Talent Management, Benefits, Performance, Recruitment, T&L, Workforce Management Experience with Implementations of Oracle Cloud HCM Understanding of Business requirements, Challenges & Ability to provide Solutions, Presenting value
Role: The Team Lead for Complaints and Escalations will oversee team performance and manage customer complaints & feedback received through social media channels globally, ensuring a seamless customer experience. This role requires strategic thinking to improve
Responsibilities Designs, develops and maintains business intelligence reports and dashboards to support effective decision-making throughout the business. Ensures that solutions balance technical excellence with usability and accessibility while delivering best-in-class solutions to support a broad range