Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back
AREAS OF RESPONSIBILITY (Describe the nature, scope, level of improvements to new ideas, etc.) LEVEL *(Full, Partial, Supportive) MEASUREMENT (Quantitative or quality criteria to achieve responsibility) Industrial Efficiency through continual improvements Identify process related issues through