MRI Software LLC is a leading provider of innovative software solutions for the global real estate industry. MRI delivers a comprehensive and truly configurable solution, from property-level management and accounting to the most complex, long-range financial
Roles & Responsibilities• Attend calls assigned by Service Desk. • Ensure calls are resolved within SLA • Experience in assemble and de-assemble Desktop and Laptop computer hardware. • Experience of various application installation and basic troubleshooting.
Roles & Responsibilities• Attend calls assigned by Service Desk. • Ensure calls are resolved within SLA •Collaborate and manage vendor support. • Willing to extend standard working hours whenever applicable to ensure IT services are up
Roles & Responsibilities• Respond to customer requests from various phone, Email, or chat channels. • Resolving technical problems, and suggesting appropriate workarounds to supported applications. • Resolve customer service issues and skillfully manage complex customer service
Experience in Operating Systems, Desktop, Laptop, MDM, MFA, Office 365, Password reset management, MS Office, Printer, AD, VPN, other end devices and SharePoint. Proven expertise and efficiency in support of Network. In-depth knowledge of GSD Functions,
JD for EUS Team Leader: Manage Team of Technical Support L1/L2 Desktop and N/W support Resources. Create and Execute SLA for responses Benchmark and Achieve Customer Satisfaction Conduct Training on regular basis to keep team up-to-date
Position Summary The Sr. Technical Representative, Global Service Desk is responsible for simple to moderate internal user requests related technical assistance over the phone or email, as the first point of contact. This position assists staff
Experience in Operating Systems, Desktop, Laptop, MDM, MFA, Office 365, Password reset management, MS Office, Printer, AD, VPN, other end devices and SharePoint. Proven expertise and efficiency in support of Network. In-depth knowledge of GSD Functions,
SUMMARY In a 24/7 operation, provide timely, accurate, and efficient information and respond to customer service inquiries for clients from numerous programs, ensuring that our clients receive accurate and timely information. Required to attain performance objectives
Roles & Responsibilities• Respond to customer requests from various phone, Email, or chat channels. • Resolving technical problems, and suggesting appropriate workarounds to supported applications. • Resolve customer service issues and skillfully manage complex customer service
Roles & Responsibilities Skillset Required Education (Essential) Expereince • Respond to customer requests from various phone, Email, or chat channels.• Resolving technical problems, and suggesting appropriate workarounds to supported applications.• Resolve customer service issues and skillfully
About the Opportunity Job Type: Permanent Application Deadline: 14 March 2024 Title Process Lead - Buyer Work Bench Department Global Procurement Location Gurgaon, India Reports To Assistant Manager - Buyer Work Bench Level Grade 4, Process
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10
Lakshya Digital is looking for the incumbent who will be responsible for supporting Engagement function of the organization. The major responsibilities would include (but not limited to) implementing HR policies and processes, Employee on-boarding & off-boarding,
Req ID: 497415 Job Description Are you inspired to contribute your expertise to a global leading Ingredients organization? We are a global leader in taste, scent and nutrition, offering our customers a broader range of solutions
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture
Shared Services Graduate opportunity TMS Global is a procurement outsourcing business and are a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing
Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through
The Company Egon Zehnder (www.egonzehnder.com) is trusted advisor to many of the world’s most respected organizations and a leading Executive Search firm, with more than 550 consultants and 63 offices in 36 countries spanning Europe, the
Role – Team Lead Job Description Roles and Responsibilities: Responsible for SLAs and KPIs (Productivity and Quality) Manage Contact Center/L1 Helpdesk for client and support various channels like voice, chat, email. Responsible for recruiting, training, mentoring, communicating