You can take an Interface Design Document, build the OIC integration end-to-end, handle the error cases the document did not cover, deploy it across environments, and hand over technical documentation that the support team can use a year
JOB DETAILS 1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete 2